Shipping policy
Last updated: April 27, 2026
This Shipping Policy applies to all purchases made on rygok.shop and outlines our fulfillment and delivery practices.
Order Processing Time All orders are processed within 1 to 3 business days (Monday through Saturday, excluding Sundays and public holidays). “Processing time” refers to the period from order confirmation to the moment the shipment is dispatched from our facility.
Shipping Time & Delivery Estimates We fulfill orders to Singapore to ensure our minimalist ceramic pet bowls reach you in perfect condition.
- Shipping Origin: All orders are shipped from our warehouse or fulfillment centers.
- Estimated Shipping Time: Once dispatched, the estimated shipping time to Singapore is 7 to 13 business days.
- Total Delivery Time: Therefore, the total estimated time from order placement to delivery is approximately 8 to 16 business days.
Shipping Cost We offer Free Shipping on all orders to Singapore. No handling or delivery fees apply.
Tax Information
- Customs Duties & GST: For orders delivered to Singapore, items may be subject to prevailing Goods and Services Tax (GST) or import duties as per Singapore Customs regulations. These charges, if any, are the responsibility of the customer at the time of delivery.
Shipping Locations We currently ship exclusively to Singapore. If your destination is not listed at checkout, please contact us for further assistance.
Tracking Your Order Once your order has shipped, you will receive an email containing the tracking number. You can track your shipment status through the link provided in the email.
Delays & Fragile Handling Delivery times are estimates and may vary due to external factors such as customs clearance or carrier delays. As our products are ceramic, we take extra care in packaging. If your order arrives damaged due to shipping, please contact us immediately.
Contact Information If you have any questions regarding our shipping policy, please contact us:
- Operator: 2801 ARCHER RD, LLC
- Email: support@rygok.shop
- Address: 2801 SW ARCHER ROAD, GAINESVILLE, FL, 32608, United States
- Phone: +1 8452062333